SettingsWorkspace

Departments

Manage your workspace departments to organize users and align team responsibilities.

Departments

The Departments module allows you to structure your workspace by grouping users into functional departments such as Engineering, HR, Sales, or Marketing.
This helps keep your organization structured and improves reporting, permission management, and workflow organization.

You can access this module from:
Settings → Workspace → Departments


Department Management

This section displays all departments created in your workspace.

Each department row includes:

  • Department Name
  • Description
  • Type (Standard or Custom)
  • Actions – Edit and Delete

Departments created by users are marked as Custom.


Creating a Department

To create a new department:

  1. Click + Create Department.
  2. Fill in the Department Name (required).
  3. Optionally, add a Description to help team members understand the purpose of the department.
  4. Click Create Department to save.

Once created, the new department will appear in the list as a Custom department.


Editing a Department

Click the Edit (✏️) icon to:

  • Update the department name
  • Modify the description

Changes are applied immediately after saving.


Deleting a Department

To delete a department, click the Delete (🗑️) icon.

⚠️ Important:
If users are associated with the department, you may need to reassign them before deletion.


Use Cases

Departments can help organize:

  • User groups based on function (Sales, HR, Engineering)
  • Reporting and segmentation
  • Permission assignments when used together with Roles & Permissions
  • Workflow organization in large teams

Best Practices

  • Keep department names consistent with your organization’s structure.
  • Use descriptions to clarify department responsibilities.
  • Periodically review departments to keep your workspace clean and up-to-date.

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